FAQ: Organization View

Some commonly asked questions about Organization Management in AvaCloud

1. What is the Account Owner role?
   1. There is only ever one Account Owner.
   2. An Account Owner can add and remove team members to their organization.
   3. An Account owner can Transfer Ownership to another user by clicking on the 3 dots icon of that user.
   
   
   
2. What is the User role?
   1. This role has general access as part of an organization on AvaCloud.
3. What is the different between a User and Account Owner?
   1. Both Users and Account Owners have the same access with the one difference that Account Owners can add/remove Users from the organization. 
4. How can I add team members to my organization in AvaCloud?
   1. First, you must be on a paid plan with AvaCloud.
   2. After you are on a paid plan the Account Owner can navigate to Profile -> Organization and then click Invite Team Member. This will trigger a pop up where the Account Owner can supply an email of the team member you wish to add. The team member will receive an email with an invite link which they can accept and register to AvaCloud.
   
5. How long are invitations active?
   1. Invitations stay active for 7 days.
6. How do I know when my team member has accepted an invitation?
   1. The "Status" field will move from "Pending" to "Active"
7. What happens if the invitation expires?
   1. The pending invitation will disappear and the invited team member will no longer appear in the "Team Member" table.